Order Form
Please fill out this form to start the process of ordering this service. A service representative may contact you to confirm your order.
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BRANDENBURG TELEPHONE
BRANDENBURG TELECOM
Telephone Services
Long Distance
Elizabethtown's new choice for local phone and data services also offers long distance to fulfill all your communications needs. We have four plans for direct dial service, with your rates stable all day and all night, so you can call when it's convenient, not when it is cheap. With our service there are no hidden fees or special numbers, like some of the other offers you receive.
For the best long distance service, sign up today.
Long Distance Plans
Basic Residential Plan $0.15/minute
Home Plus Plan $3.95/month & $0.10/minute
Basic Business Plan $0.17/minute
Business Plus Plan $4.95/month & 0.12/minute
We also offer Toll free lines to our customers that are a convenient way for your friends, family members, or customers to call your home or office anytime and charge the toll to your phone, at your low regular long distance rates.
Benefits of Brandenburg Telecom Toll-Free Service
  • No need to wait for prime calling hours, you get the same rate anytime.
  • You can chose your own personalized (if available) toll free number.
  • Family members can call home with no surcharge.
  • Expand your territory, make it a toll-free call for your customers.
Optional Capabilities
  • Canadian Origination
  • Area Code Blocking
You may have heard of the term "slamming" it is a process where a company changes your long distance carrier without the customer's knowledge or explicit permission. Here at Brandenburg Telecom, we can protect you from these practices by freezing your account, requiring your authorization to change your service, all at no charge to you.
We've been your neighbors for years and we promise to provide telecommunications services with the dependability you deserve - now and in the future.
Inside Wiring
Brandenburg Telecom's service team is prepared to help you with all of your wiring needs. We will install an extra outlet in your home or we will prewire your new construction project. We also repair wire trouble you may experience. Your complete satisfaction is most important to us. Each job is performed in a professional manner. From the moment you call us to order service, you will be helped by people who want to do your job right for you the first time. We’re here when you need us for all your inside-wiring jobs no matter the size or complexity.
Class Services
Class Services
Automatic Callback *66

Automatic Callback will call back the last outgoing number from your phone whether the last call was answered, unanswered, or busy. If busy, it will keep trying for thirty minutes and ring you back when the number is free.

$4.50 $5.20
Order
Automatic Recall *69

Automatic recall will record the last incoming number to your phone whether you answered it or not and dial that number back if you chose.

$4.50 $5.20
Order
Selective Distinctive Ringing/Call Waiting *61

Selective Distinctive Ringing/Call Waiting when a call is from someone on your designated list, Selective Distinctive Ringing/Call Waiting lets you know with a series of short rings or call waiting tones.

$6.00 $6.70
Order
Selective Call Forwarding *63

Selective Call Forwarding allows you to designate which calls should be forwarded to you when you are away from home.

$4.20 $4.90
Order
Avoid-A-Call *68

Avoid-A-Call allows you to decide, in advance, which calls you want to receive. All other callers will hear a recording telling them that you are not accepting calls at this time.

$4.20 $4.90
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Call Block *60

Call Block allows you to designate up to 31 callers that will receive a message that their call is not presently being accepted.

$4.20 $4.90
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Calling Name and Number Delivery

Calling Name and Number Delivery lets you see the 10 digit directory number assigned to the phone which is calling, plus the name associated with that number. The first 15 characters of the directory listed name will appear with the last name first.

$7.50 $8.20
Order
Calling Number Delivery

Calling Number Delivery lets you see the 10 digit directory number which called, displaying on the identifier between the first and second rings.

$7.00 $8.00
Order
Dialable Number Delivery

Dialable Number Delivery allows you to see the number required to call the party back that called you, displaying on the identifier between the first and second rings.

$7.50 $8.50
Order
Directory Number and Name Delivery Blocking *67

Directory Number and Name Delivery Blocking enables a customer to prevent their telephone number or name from being seen by someone with calling name and/or number delivery. This service is available without pre-subscription and is only available for lines which official business is being conducted.

FREE FREE
Anonymous Call Rejection

Anonymous Call Rejection lets you reject callers that dial *67 to block their name and/or number from being displayed. When activated anonymous callers will receive a recording and your phone never rings. Dial *77 to turn service on and *87 to turn service off.

$1.00 $1.50
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Caller ID on Call Waiting

Caller ID on Call Waiting allows you to see who is the second incoming caller before deciding to accept the call.

$1.50 $2.00
Order
Premium Package

Premium package includes call forwarding, selective call forwarding, call waiting, cancel call waiting, three way conferencing, speed call 8, automatic call back, automatic recall, selective distinctive ringing/call waiting, avoid a call, call block, calling name and number delivery, anonymous call rejection, and caller ID on call waiting.

$15.95 $21.95
Order
Customer Choice Package

Customer choice package includes Caller ID with Name and Number, Inside Wire Maintenance, and Call Waiting.

$9.95 $11.95
Order
Custom Calling Features
Calling Features
Speed Calling 8

Speed Calling 8 allows you to call up to 8 of your most frequently dialed numbers just by dialing a one-digit code. This includes long distance DDD numbers.

$2.95 $4.00
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Speed Calling 30

Speed Calling 30 allows you to call up to 30 of your most frequently dialed numbers just by dialing a two-digit code. This includes long distance DDD numbers.

$3.50 $4.50
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Call Waiting with Cancel Call Waiting

Call Waiting is a feature that alerts you to a second incoming call when you are already on the line. With this feature, you have the ability to put the first party on hold while you answer your second call. Cancel Call Waiting allows you to suspend the call waiting feature so you will not be interupted during an important phone call or while transmitting data. Call Waiting is automatically restored when you hang up at the end of the call.

$2.95 $4.00
Order
Three Way Calling

Three Way Calling lets you turn an everyday two-way phone call into a three-way conversation.

$2.95 $4.00
Order
Call Forwarding

Call Forwarding allows your phone to transfer incoming calls to another number of your choice. This feature is great for you if you want to catch after-hours business calls at home, or for anyone who does not want to miss an important call.

$2.95 $4.00
Order
Call Forwarding Busy Line

Call Forwarding allows your phone to transfer incoming calls to another number of your choice. This feature is great for you if you want to catch after-hours business calls at home, or for anyone who does not want to miss an important call.

$1.25 $1.60
Order
Call Forwarding Don't Answer

Call Forwarding Don't Answer works like call forwarding but is only active when the dialed number is not answered after a predetermined number of rings.

$1.25 $1.60
Order
Distinctive Ring Option (Teen Service)

Distinctive Ring Option allows you to have two phone numbers, a primary and a secondary. The primary number rings normally, the second number has a different ring tone (Long Long) that can be used by another family member for calls to them specifically or for a fax machine.

$6.00 $7.00
Order
Value Package

The value package includes: automatic recall, call block, call forwarding, call waiting, and speed calling 8.

$9.95 $11.95
Order
Premium Package

Premium package includes call forwarding, selective call forwarding, call waiting, cancel call waiting, three way conferencing, speed call 8, automatic call back, automatic recall, selective distinctive ringing/call waiting, avoid a call, call block, calling name and number delivery, anonymous call rejection, and caller ID on call waiting.

$15.95 $21.95
Order
Customer Choice Package

Customer choice package includes Caller ID with Name and Number, Inside Wire Maintenance, and Call Waiting.

$9.95 $11.95
Order
Voicemail Services
Brandenburg Telecom’s new voice mail system has exciting new features and packages that customers can now choose. These features include being able to receive voicemail messages as emails which give you the ability to listen to these messages on your computer. The new features and packages are listed below:
Voicemail Services
Call Answering X X X X
Email Notifications X X X
Sub Mailbox 1 4 9
Associate Additional Phone Numbers 1 4 9
Web Portal X X X
Reply Feature X X
Send Message X X
Forward Message X X
Auto Forward Message X X
Remote Notification X X
Daily Notification X X
Daily Schedules X X
Specific Caller X X
Special Events X X
Distribution Lists X X
Outdial X X
Forward Multiple Numbers X
Benefits of Voice Mail
  • You do not have to purchase or maintain an answering machine system.
  • Voice Mail system combined with Call Forward Busy feature will answer incoming calls even if your phone is busy.
  • Your phone number is your 10 digit access number.
  • You choose your own 4-16 digit password.
Monthly Fees:
Bronze Package
  • $5 per month - 10 minutes*
  • $6 per month - 20 minutes*
  • $7 per month - 30 minutes*
  • Additional charge for Call Forward Busy feature
Silver Package
  • $7.50 per month - 10 minutes*
  • $8.50 per month - 20 minutes*
  • $9.50 per month - 30 minutes*
  • Additional charge for Call Forward Busy feature
Gold Package
  • $10 per month - 10 minutes*
  • $11 per month - 20 minutes*
  • $12 per month - 30 minutes*
  • Additional charge for Call Forward Busy feature
Platinum Packages
  • $20 per month - 30 minutes Up to 4 lines*
  • $2 additional per month for each additional line
  • Additional charge for Call Forward Busy feature
* Deleting messages will reset your time.
Call Answering
  • After Voice Mail is activated, Dial 270-396-1000, 270-547-1000, 270-877-1000 or 270-982-1000 (pick the number local to you) to set your password and record your greeting. This initial call must be made from your line.
  • After assigning your password, you will be able to change your greeting, retrieve your messages or change your password from any touch tone phone by dialing either of the above access numbers.
  • To retrieve messages from a remote location, dial the appropriate access number local to your calling area. Enter the 10 digit mailbox number followed by the PIN.
  • You have new voice mail messages when you hear a "stuttered dial tone". To retrieve your unplayed messages, dial *98. *98 can only be dialed from the number that the voice mail is on. To retrieve messages from another phone you must dial one of the access numbers. If you want to retrieve previously saved messages, dial the access number and follow the prompts.
  • Voice mail can be turned ON/OFF. To turn ON dial: *92 and to turn OFF dial: *93.
Email Notifications
  • This features allows you to be notified via email when you receive a new voice mail message. You can listen to your messages, save and delete them.
  • You can listen to your messages, save and delete them.
Sub Mailbox
  • This feature allows you additional mailbox(s) for family members/co-worker etc.
  • Requires users to record a new greeting.
  • Email notifications can be utilized for each sub mailbox.
Associate Additional Phone Number
  • Users can associate an additional phone number to their mailbox allowing them to check messages remotely without having to enter their 10 digit mailbox number and pin. (work number, cellular number, etc.)
Reply
  • Return phone calls by pressing one button after listening to a message.
  • You can only return phone calls local to your calling area.
Send Message / Forward Message / Distribution Lists
  • Reach our voicemail Web Portal Here
  • Send and forward messages to other Brandenburg Telecom voice mail subscribers.
  • Set up distribution list to receive these messages. Distribution lists can be created through the Voicemail Portal.
Auto Forward Messages
  • Forward ALL your messages to another Brandenburg Telecom subscriber voice mailbox.
  • This must be set up by a customer service representative.
Remote Notification
  • You can be notified via pager, cellular phone, etc that you have a new voice mail message.
  • This feature can be activated or deactivated through the Voicemail Portal.
Daily Notifications / Schedules
  • You can be notified of new voice mail messages each day and schedule the time of day the notifications are sent.
Daily Schedules / Special Events / Specific Caller
  • You can play different greetings at different times of the day, specific dates or to specific callers.
Outdial
  • Gives your callers the option of leaving a message or connecting to you at another number such as your cellular phone, work phone, etc.
  • This feature can be programmed through the the Voicemail Portal. Click for User Instructions
If you're interested in Phone Services, click the button below to begin signing up.
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